Homeowner Resource Center

 We’re your community’s HOA management company—born right here in Indiana. We’re neighbors, not a national call center. Our job is to help keep your neighborhood running smoothly, your questions answered, and your voice heard.  

 We support your HOA board with the day-to-day operations of the neighborhood. That includes: 

• Collecting dues and maintaining financial records 
• Coordinating maintenance and vendor services 
• Responding to homeowner questions or concerns 
• Helping enforce the HOA’s covenants (CC&Rs) 
• Supporting board meetings and communications 

We work for your board and alongside homeowners to help the community thrive. 

 You can reach us through your online portal, email, or by phone. We’ll acknowledge your request and respond as quickly as possible—no need to chase down answers.

 You’ll have access to a secure online portal where you can: 

• Pay assessments 
• Set up automatic payments 
• View your account balance and payment history 
• Update your contact information 

If you need help logging in, we’re happy to walk you through it. 

 Late payments may result in a late fee, as outlined in your community’s governing documents. If you're facing financial hardship, please contact us. We’ll work with you to understand your situation and guide you on your options. 

 You can report issues like broken lights, landscaping concerns, or other community maintenance needs directly through your portal or by contacting us. We’ll log the request, assign it to the appropriate vendor, and keep your board informed.  

Most communities welcome homeowners to attend open board meetings. It’s a great way to stay informed and involved. Contact us or check your portal for the meeting schedule 

 All governing documents, architectural guidelines, forms, and meeting minutes are available in your online portal. If you can’t find what you’re looking for, just ask—we’ll help you locate it.  

 Any exterior modifications (like fences, paint colors, or patios) usually require architectural approval. You can: 

1. Review the guidelines in your portal 
2. Submit an Architectural Request form online 
3. Wait for approval before beginning any work 

We’ll notify you once your request has been reviewed by the board or architectural committee. 

We recommend trying to talk with your neighbor first—many issues can be resolved with a respectful conversation. If you’re uncomfortable or need support, you can let us know. We’ll help guide next steps or refer the matter to the board when appropriate.  

 We’re here to help. Contact us anytime and we’ll make sure you feel heard, informed, and supported.